Product Overview
Field Service Management Software for Energy & Utilities
Herwig is a cloud-based field service management solution designed specifically for the energy and utility industry—tailored to meet your business needs.
Why Choose Herwig?
Built with over 30 years of industry experience, Herwig streamlines your operations from dispatch to field execution, reports and actionable data. With flexible integrations, Herwig also makes it easy to share data directly with your contracting authorities, offering a full platform for digital transformation.
Industry Expertise
We understand the unique challenges of the energy and utility sector.
Built for Your Business
We offer fully customisable solutions to meet your specific business needs.
Proven Results
Our customers have experienced significant improvements in efficiency and customer satisfaction.
Streamline Operations with Our 6 Core Components:
Herwig – Dispatch
Streamline work order management, team dispatching, order control and more.
Our smart AI-routing and customisable workflows boost efficiency and reduce operational costs.
Herwig – Mobile App
Our intuitive app empowers field technicians with offline access to job details, enabling them to document progress in real time and ensure proof of completion—even without an internet connection. With configurable forms, teams can capture exactly the data they need, tailored to each job’s requirements, directly from their mobile devices.
Herwig – Cross Company
Manage subcontractor and contracting authority relationships with ease using Herwig – Cross Company.
Our unique solution ensures transparency and facilitates information sharing between organisations and entities in the energy and utility sectors while expertly managing visibility permissions. This ensures that all parties have the correct access to the information they need, enhancing collaboration and efficiency.
Herwig – Integrations
Herwig supports a wide range of third-party systems commonly found in the energy and utility industries.
Herwig – Analytics
Gain valuable insights into your operations with Herwig Analytics.
Our robust reporting tools help you track performance metrics, identify trends, and make data-driven decisions.
Herwig – Customer Portal
Provide your customers with a dedicated online platform for accessing their service information.
The Herwig Customer Portal allows for self-service options, improving customer satisfaction while reducing the workload on your team.
Experience the Herwig Difference!
Contact us today to learn more about how Herwig can transform your field service operations.
